Terms & Conditions
Effective Date: June 29, 2026
Welcome to
KWINGS, owned and operated by
Navya Textiles ("Company", "we", "our", or "us"). These Terms & Conditions govern your access to and use of
www.kwings.in and the purchase of products through our website.
By accessing or using this website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.
1. Company Information
Business Name: Navya Textiles
Website: www.kwings.in
Address:
K-25, Chankya Place, Part 2, 25 Feet Road, Opp. C1 Janakpuri, New Delhi – 110059, India
Phone: +91 9811212945
Email: info@kwings.in
2. Eligibility
To use this website or place an order, you must:
- Be at least 18 years of age or use the website under the supervision of a parent or legal guardian.
- Provide accurate, current, and complete information.
- Have the legal capacity to enter into a binding agreement under applicable laws.
3. User Accounts
You may create an account to access certain features of the website.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting access to your account.
- All activities conducted through your account.
KWINGS reserves the right to suspend or terminate any account that violates these Terms or is suspected of fraudulent or unauthorized activity.
4. Products
We strive to display product descriptions, colours, sizes, images, and pricing as accurately as possible.
However:
- Colours may vary depending on your device or monitor settings.
- Product images are for illustration purposes and may differ slightly from the actual product.
- Minor variations in colour, stitching, or finish are not considered defects.
5. Pricing
- All prices displayed are in Indian Rupees (INR).
- Prices are inclusive of applicable taxes unless otherwise stated.
- Prices may change at any time without prior notice.
- Pricing errors may occasionally occur. In such cases, we reserve the right to cancel or refuse any order.
6. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Cancel orders due to pricing errors, stock unavailability, payment issues, or suspected fraud.
If an order is cancelled after payment has been received, an eligible refund will be processed to the original payment method.
7. Payments
Payments are accepted through the payment methods available on our website, including PhonePe Payment Gateway.
We do not store your debit card, credit card, UPI PIN, or online banking credentials.
All payments are subject to successful authorization by the payment provider.
8. Shipping & Delivery
- We currently ship only within India.
- Shipping is free on all eligible orders.
- Estimated delivery:
- Metro Cities: 3–5 Business Days
- Non-Metro Cities: 5–7 Business Days
- Delivery timelines are estimates and may vary due to circumstances beyond our control.
9. Replacement Policy
We offer
replacement only for eligible products.
Replacement requests must be made within
7 days from the date of delivery.
Products must be:
- Unused
- Unwashed
- In original condition
- Returned with original tags and packaging
Replacement is subject to stock availability.
10. Refund Policy
Refunds are generally
not provided for successfully delivered products.
Refunds may only be issued where required by law or when a replacement cannot be provided for an eligible claim.
Approved refunds will be processed to the original payment method.
11. Order Cancellation
Orders may be cancelled only before they have been processed or dispatched.
Once an order has been shipped, cancellation requests cannot be accepted.
12. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Trademarks
- Product photographs
- Images
- Graphics
- Videos
- Text
- Icons
- Website design
- Source content
is the exclusive property of Navya Textiles or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
13. Prohibited Activities
Users agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software or code.
- Interfere with website security or functionality.
- Copy or exploit website content without authorization.
- Engage in fraudulent transactions.
Violation of these Terms may result in suspension of access and legal action.
14. Product Availability
All products are subject to availability.
We reserve the right to discontinue or modify products without prior notice.
15. User Responsibilities
Customers are responsible for:
- Providing accurate billing and shipping information.
- Keeping account credentials secure.
- Reviewing order details before placing an order.
- Using products according to their intended purpose.
16. Limitation of Liability
To the maximum extent permitted by law, KWINGS and Navya Textiles shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
17. Force Majeure
We shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Pandemics
- Government restrictions
- Strikes
- Transportation disruptions
- Internet or power outages
18. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
19. Third-Party Services
Certain services, such as payment processing and shipping, are provided by trusted third-party service providers.
We are not responsible for the policies or actions of such third parties.
20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of
India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in
New Delhi, Delhi.
21. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this page.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
22. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Navya Textiles
Website: www.kwings.in
Address:
K-25, Chankya Place, Part 2, 25 Feet Road, Opp. C1 Janakpuri, New Delhi – 110059, India
Phone: +91 9811212945
Email: info@kwings.in
Acceptance of Terms
By accessing, browsing, registering an account, or purchasing products from
www.kwings.in, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Last Updated: June 29, 2026
© 2026 Navya Textiles. All Rights Reserved.
